FREQUENTLY ASKED QUESTIONS
Please read our FAQ before sending us a message.
Do products contain any plastics?
Our products are 「PIDC」certified and do not contain any plastics such as PS, PE, PP, PVC, and PET.
What are the different kinds of products made of?
The products are made of plant fibers and JCPFM© which is a new material without PLA invented by our team.
Are products suitable for hot drinks?
Our products are heatproof up to 90°C, we recommend you to use them in cold or warm drinks.
How do I store products?
Products should be stored at room temperature and away from excess heat and moisture.
Is it safe to use our products?
The process of producing product is strictly monitored to provide you a clean, natural choice to plastic alternatives. We follow the standard of EU’s REACH legislation and our products are SVHC certified.