Your online safety is seriously protected by renouvo.net. To provide you with the best products, comprehensive customer service, and timely updates, a variety of information from your visit to our site is collected. In order to better protect your privacy, we offer you with the policy below explaining our online information practice and the choices you can make about the way your information is collected and used.
- How we collect, use, and (under certain conditions) disclose your personal information.
- The steps we have taken to secure your personal information.
- Your options regarding the collection, use, and disclosure of your personal information.
By Visiting Our Site, You Accept The Practices Described in This Policy.
How does renouvo.net collect information about me?
We collect information from site users in several different ways, with the goal of providing an efficient, meaningful, and customized shopping experience, and we make all users aware of information collected, length of time it is preserved, how it’s used, and whether and how it is shared with other entities (public or private).
For example, we can use your personal information to:
- Record and quickly bring up information you have given previously.
- Help you quickly find information, products, and services.
- Create content that is relevant to you.
- Alert you of our new information, products, and services.
Several locations on the site allow you to enter your email address for purposes including but not limited to : registering for free promotional notices, requesting notification when new products arrive, or signing up for our email newsletter. In addition, any participation in promotional contests organized by renouvo.net is completely voluntary and requires disclosure of contact information needed to notify winners and award prizes. We may post the names, cities, and countries of contest winners on our site or our social media sites.
Like most websites, the site server automatically recognizes the internet URL from which you access this site. We may also log your internet protocol (IP) address, internet service provider (ISP), and date/time stamp for system administration, order verification, internal marketing and system troubleshooting purposes. An IP address may indicate the location of your computer on the Internet.
- Speedup navigation.
- Track site usage.
- Recognize users and user access privileges.
- Enable selection and purchase products on this site.
- Record your browsing activity and purchases.
This site’s cookies do not and cannot infiltrate a user’s hard drive to gather any confidential information.
This Site also uses web beacons (also known as clear GIF technology or “action tags”) to:
- Help deliver cookies.
- Track views of a web page.
Any information these third parties collect via cookies and web beacons is not linked to any personal information we collect.
How does renouvo.net use my personal information?
We use your personal information to process your order and provide you with customer service. We may use your personal information internally to collect general information about visitors to this site, improve site content and layout, improve our outreach, and market our services and products.
Communication With You:
We will use your personal information to communicate with you about our site and your orders. All customers must provide an email address to allow communication with renouvo.net regarding orders placed. We may send you a confirmation email after you register with us as well as service-related announcements as necessary (for example, temporary suspension of service for maintenance.) You may also submit your email address to request notification when we receive a new brand, product style or product, or to sign up for our email newsletter and special offers. You can unsubscribe or opt out of future emails at any time (see the opt out/corrections section below for more details).
Does renouvo.net ever give out my personal information?
We sell merchandise, not information — We do not sell, rent, trade, license, or otherwise disclose your personal or financial information to anyone, except in the following specific situations:
Third-Party Service Providers:
Like most online retailers, we sometimes use third-party service providers to perform specific functions on our behalf. Any information disclosed to them is solely to help in their provision of service. For example, we provide your name, shipping address, email and phone number to partners such as DHL and FedEx in order to guarantee delivery of your orders, and we may use relevant customer information in order to monitor the quality of the third party’s service.
Legal Requirement To Disclose Information:
Merger And / Or Sale Of Assets:
Non-Personally Identifiable Information:
We may share information that does not identify you or any user, such as the number of daily visitors to a particular page, or the size of an order placed on a certain date, with third parties such as advertising partners.
How does renouvo.net secure information collected about me?
This site incorporates physical, electronic, and administrative procedures to safeguard the confidentiality of your personal information, such as:
- Safeguarding all financial transactions done through this site with Secure Sockets Layer (“SSL”) encryption.
- Granting only employees who are providing a specific service access to your personal information.
- Working only with third-party service providers who we believe adequately secures all computer hardware.
While our business is designed with safeguarding your personal information in mind, please remember that 100% security does not presently exist anywhere, online or offline.
What choices do I have regarding renouvo.net ’s collection of my information?
You can choose to:
- Corrector updates your personal information.
- Stop receiving mail to your email address.
- Disable your account to prevent any future purchases through that account.
To correct or update your personal information, log in to My Accounts and submit a request through the online Customer Service.
To Unsubscribe From Emails you receive from renouvo.net, follow the unsubscribe link at the bottom of the email and select the option appropriate for you.
Are children allowed to use renouvo.net?
We respect children’s privacy. We do not knowingly or intentionally collect personal information from children. Elsewhere on this site, you have represented and warranted that you are either 18 years of age or are using the site with the supervision of a parent or guardian. If you are under the age of 18, please do not submit any personal information to us, and rely on a parent or guardian to assist you when using the site.
How does renouvo.net use and disclose information collected from me offline?
We also protect all personal information that is collected from you offline, such as through phone calls. If we contact you by telephone regarding an order or payment, we will ask only for the personal information needed to place your order or resolve your issue. When we need to store information related to an order, we enter it into our database through SSL encryption (See the Data Security section above for more information).
This Policy does not attempt to cover all possible offline methods of collecting or using personal information, however, we will treat any offline collection, use, or disclosure of personal information in a manner consistent with our online practices.
What’s your policy for Facebook connect?
You may provide personal information (e.g. your public profile, friends list, email address) to renouvo.net by connecting your Facebook account with renouvo.net. We may also ask for other information at other times but at no time will you be required to share any personal information to gain complete access to our site. By no means will we post on your behalf without your permission. 100% safety is guaranteed when connecting your Facebook account with renouvo.net.
Where can I find updates to this policy?
EU GDPR regulation is strictly followed on this website.